Help Center
Support
Questions about your account, membership, or listing a business? We're here to help — reach out any time and browse the answers below.
Frequently Asked Questions
I need help with my account or signing in
If you can't sign in, first confirm you're using the email you registered with. Still stuck? Email support@morenoir.app from that address and we'll help you recover access.
How does membership work?
Membership unlocks full access to More Noir — discovering verified Black-owned businesses near you and the complete member experience. You can join from within the app, and your membership stays active for the period you've paid for.
How do I manage or cancel my membership?
Memberships are billed through your app store account. To manage or cancel, open your device's subscription settings (Apple: Settings → your name → Subscriptions) and select More Noir. If you need a hand, email support@morenoir.app.
How do I list my business?
More Noir is built for verified Black-owned businesses. To get listed, choose the business option in the app or email support@morenoir.app with your business name and details, and we'll guide you through verification.
How do I report content?
If you see content that violates our standards, email support@morenoir.app with a description and any relevant details. We review every report and respond to objectionable content within 24 hours.
How is my data and privacy handled?
We collect only what's needed to run More Noir and never sell your personal information. For questions about your data — including access or deletion requests — email support@morenoir.app and we'll take care of it.